Words of Thanks

November 14, 2025 Rick Wurster
Rick Wurster shares his gratitude and reflects on key initiatives Schwab introduced in 2025. Learn how we intend to continue leading the way the coming year.

Throughout our history, Schwab has consistently brought the powerful combination of technology and human expertise to help you achieve your financial goals. We are embracing artificial intelligence (AI) the Schwab way—using it to enhance how we serve you and to deepen the personal relationships we know you value.

Our "Through Clients' Eyes" approach means we are committed to making sure you can engage with us the way you prefer, and AI will help supercharge the way we serve you. For clients who prefer to interact directly with AI-powered capabilities, those experiences will be intuitive and tailored to you. For clients who want the combination of people and technology, we will continue to bring both to you.

Most importantly, relationships will remain at the heart of our business. AI only makes it easier for our experienced service and advisory teams to focus on what's most important: you.

Sincerely,

Rick Wurster signature

Rick Wurster

President & Chief Executive Officer

This material is intended for general informational purposes only. This should not be considered an individualized recommendation or personalized investment advice. The securities and investment products mentioned may not be suitable for everyone. Each investor needs to review an investment strategy for his or her own particular situation before making any investment decisions.

Investing involves risk, including loss of principal.

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