Satisfaction Guarantee

We’ll refund fees or commissions included in the Charles Schwab Pricing Guide for Individual Investors.

While the guarantee covers a wide range of fees and commissions, there are services to which it does not apply. These include accounts managed by investment advisors who are not affiliated with Schwab, such as through Schwab Advisor Network^® and Managed Accounts Select^®. The guarantee also does not apply to operating expenses charged by mutual funds and ETFs, or interest paid on margin loans.

If you have questions on whether the guarantee applies to any particular fee, please call Schwab Singapore for assistance.

You can call Schwab Singapore at (+65)6536 3922.

For account fees and commissions, your request must be received within one year of the date that the fee was charged.

Funds will be credited to the account charged in approximately four weeks of a valid request.